Fazunexa Global Foods Private Limited, operating under the brand name AAHARA Foods, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, www.fazunexa.com, or contact us through our online services.
1. About Us
Company Name: Fazunexa Global Foods Private Limited
Brand Name: AAHARA Foods
Email: info@fazunexa.com
Website: www.fazunexa.com
Registered Office: Door No. 14-1-82, Nayanipalle, Challareddy Palem, Vetapalem, Chirala, Andhra Pradesh – 523187, India.
2. Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
- Name and contact details, such as email address and phone number.
- Delivery and billing addresses, if you place an order.
- Information you provide when submitting an enquiry, feedback, or customer support request.
Transaction Information
If online purchasing is available, we may collect order details, purchased products, transaction status, and related billing information. Payment card or banking details may be processed by third-party payment providers rather than stored directly by us.
Technical Information
When you visit our website, certain technical information may be collected, including your IP address, browser type, device information, pages visited, and website usage data, depending on the technologies and services enabled on the website.
3. How We Use Your Information
We may use the information collected for the following purposes:
- To respond to enquiries and provide customer support.
- To process and manage orders, payments, shipping, and returns, where applicable.
- To communicate important information about products, services, and transactions.
- To improve our website, products, services, and user experience.
- To detect fraud, prevent misuse, and maintain website security.
- To comply with applicable legal, regulatory, and accounting requirements.
- To send promotional communications where permitted by law and, where required, with your consent.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and improve user experience.
You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
If analytics, advertising, or other tracking tools are enabled, their use will be subject to applicable legal requirements and any necessary consent.
5. Sharing of Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Website hosting and technical support providers.
- Payment processors, where online payments are available.
- Delivery and logistics partners, where products are shipped.
- Customer support, communication, and website analytics providers, where used.
- Professional advisers, regulators, or government authorities where required by law.
Service providers are expected to handle information appropriately and use it only for authorized purposes, subject to applicable agreements and legal requirements.
6. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, resolving disputes, maintaining business records, and meeting legal obligations.
7. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction or updating of inaccurate information.
- Request deletion of personal information where legally permitted.
- Withdraw consent where processing is based on consent.
- Raise concerns or submit complaints regarding the handling of your information.
To exercise an applicable right, contact us using the details provided below. We may need to verify your identity before responding.
8. Third-Party Websites
Our website may contain links to third-party platforms, including Instagram, Facebook, and YouTube. When you visit those platforms, their own privacy policies and terms apply.
AAHARA Foods does not control the privacy practices or security of external websites and encourages you to review their policies before sharing personal information.
9. Children’s Privacy
Our website is intended for general audiences and is not specifically directed at children for the collection of personal information.
If we become aware that personal information has been collected from a child in circumstances that violate applicable law, we will take appropriate steps to address the matter.
10. International Data Transfers
If personal information is processed or stored outside India through our hosting providers or other service providers, we will take steps to ensure that such processing complies with applicable legal requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, business practices, or legal obligations.
Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
12. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or the handling of your personal information, please contact us:
Fazunexa Global Foods Private Limited
Brand: AAHARA Foods
Email: info@fazunexa.com
Website: www.fazunexa.com
Phone: +91 9014731644 / +91 9014351644
Registered Office: Door No. 14-1-82, Nayanipalle, Challareddy Palem, Vetapalem, Chirala, Andhra Pradesh – 523187, India.
AAHARA Foods — Healthy Food. Happy Life.